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Privacy Policy


Maintaining your privacy is really important to me. You entrust me with your information, and I take that responsibility seriously.

I may modify or update this Privacy Policy from time to time to reflect the changes in my business and practices, and so you should review this page periodically. When I change
the policy in a material manner I will let you know and update the ‘last updated’ header as
below.

This Privacy Policy was last amended on October 16th, 2024.


This policy was last updated on October 16th, 2024 in line with GDPR requirements. It may be updated in the future and I will post the new version here on my website. I will never
deviate from my overall philosophy of maintaining your privacy, though.


1. General Information

At flowmaugran.com I take security and privacy seriously. This Privacy
Policy explains how I collect, store and use personal data when you browse flowmaugran.com or otherwise provide your personal data to me. Please read this Privacy Policy carefully to understand how I will treat your personal data.


2. What information I collect about you

Your personal data

When I say your "personal data", I mean any information that identifies any person that you provide to me.

Your "personal data"; may also be contained in information that I collect about you in connection with your order or otherwise interact with me for example by electronic mail.

When it comes to your personal data, I comply with our obligations under the General
Data Protection Regulation and any other applicable data protection legislation from time to time.

Your personal data includes the information you provide, on flowmaugran.com website (including any forms you complete), or during an electronic mail enquiry about you.

Examples of this personal data include your name, your email address, address including
postcode which you provide to me when you set up an account and subsequently amend in
the My Account section when you go to checkout; and any correspondence when you contact me.

I do not knowingly collect or solicit any personal data from anyone under the age of
eighteen or knowingly allow such persons to purchase goods from me. flowmaugran.com is not directed at children under the age of eighteen. In the event that I learn that I have collected personal data from a child under age eighteen without verification of parental consent, I will delete that information as quickly as possible.

Information I collect - I collect information about your website usage, to improve my
service and to understand trends to enhance and customize my website. Some of this data
may be "personal data", where it identifies a person. Here's the information that I collect and how I use it:

- I monitor patterns of usage, such as abandoned cart data, so I  can understand how what people are interesting in buying from flowmaugran.com to develop and improve my products and understand customer behaviour.


- flowmaugran.com does not store any credit card data. When payments are processed via credit card, flowmaugran.com uses third-party vendors that are PCI-DSS compliant. At no point does flowmaugran.com have access to your credit card information. For further information on how we meet industry standards for credit card information security visit https://freewebstore.com/PCI_compliance.html. (it's my hosting page for this online store).

3. How I use the information I collect

I use your personal data for legitimate business reasons, for example email you when your order has been received. It will also enable me to contact you by email, fax, post, SMS,
social media or telephone where necessary concerning flowmaugran.com or an order you have placed; to record your personal preferences; to personalize my services to you (such as by pre-populating fields to make it easier for you to provide information when you return to flowmaugran.com . It will also enable me to produce reports you request as part of the services I provide.

4. Contacting you for Marketing Purposes - I may use your personal data to contact you by email, fax, post, SMS, social media and/or telephone to let you know about flowmaugran.com and/or third-party services, content, offers or product ranges which may be
of interest to you. I will only use your data in this way where you have provided consent, I have legitimate business reasons for doing so, or where I am otherwise entitled by law to do so. If you would like me to stop providing you with such notifications, just contact me please :) using the details in Section “How to Contact Us” at the end of this policy. Please note, this
may take up to one working day to take effect. To stop receiving emails from flowmaugran.com itself, you should cancel your flowmaugran.com account or unsubscribe from my mailing list.


5. Right to Erasure: In certain circumstances you may ask me to erase your Personal Data. If you would like me to erase the personal data I hold about you, please get in touch using the details at Section “How to Contact Us” at the end of this policy


6. Right to Data Portability: In certain circumstances you may ask me to provide you with the personal data that I hold about you in a structured, commonly used, machine readable form, or ask for me to send such personal data to another data
controller.


7. Right to object: In certain circumstances you may object to my processing of your personal data. Please get in touch using the details at Section “How to Contact Us” at the end of this policy.


8. Right to restrict processing: You can ask me to restrict the processing of personal data I hold about you in certain circumstances. Please get in touch using the
details at Section “How to Contact Us” at the end of this policy.


9. Make a complaint: You may make a complaint about my data processing activities please contact me. See Section “How to Contact Us” at the end of this policy.


10. Getting in touch: To make enquiries and/or to exercise any of your rights in this privacy policy please contact me. See “How to Contact Us” at the end of this policy.

11. Data security
I take security and privacy seriously. I will endeavour to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. I adopt appropriate, industry standard data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction. For more information how I keep our online data safe, visit https://freewebstore.com/privacy.html.

12. How to Contact me  

If you have any queries relating to this Privacy Policy or flowmaugran.com use of your personal or financial data, please contact me here. 

I am an independent artist based in Wales, United-Kingdom. 


Thank you very much!
Mèsi Anpil,
Flow
 

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